FAQ EN

Frequently asked questions

Your visit

Can I come just to see the chickens?

During your two-hour painting session, our team will invite you into the Silkie chicken enclosure for a 20-minute visit in a group of 6–7. The visit is included in the price of pottery painting. Enclosure visits are reserved for pottery painting guests. Coffee, drinks and desserts are available during your session.

Children aged five and over can take part in pottery painting.

Please contact us before visiting with a dog. Our café has two levels. The chickens are downstairs and dogs are welcome upstairs only.

Pottery painting

Do I need painting experience?

No experience is needed. We’ll help you get started, and you can use our templates for inspiration.

Yes. We provide paints, brushes and all the tools you need.

Prices range from PLN 69 to PLN 149, depending on the piece you choose. The price includes a 20-minute visit with our Silkie chickens. See the price guide.

You can book up to one month in advance. The deposit is deducted in full from your final bill.

During your two-hour painting session, our team will invite you into the Silkie chicken enclosure for a 20-minute visit in a group of 6–7. The visit is included in the price of pottery painting.

Email chickceramicskrakow@gmail.com or send an enquiry so we can arrange a time and enough seats for your group.

Groups and private events

Do you host birthdays, hen parties and team events?

Yes. For events with more than 20 guests and private bookings, please give us the date at least one month in advance. Get in touch.

Our team will invite your group during painting. Leave food and drinks outside the enclosure, feed the chickens only with food provided by staff and give them room to retreat.

Collection, shipping and care

When can I collect my pottery?

We glaze and fire your piece. It will be ready for collection or shipping within 14 days.

Collection is free. Shipping within Poland costs PLN 30. Use the shipping calculator for international destinations.

Yes. After glazing and firing, it can be used for food and drinks.

Yes. Hand washing helps preserve the finish and colours.

Yes, once glazed and fired.

Gift cards

What gift card amounts are available?

Choose a gift card worth PLN 150, 250, 350 or 450.

  • PLN 150 — painting for one, or for two if you both choose very small pieces.
  • PLN 250 — painting for two, with room for coffee or something sweet if you pick smaller pieces.
  • PLN 350 — painting for 3–4 people, depending on the pieces you choose.
  • PLN 450 — painting for 4–5 people if you choose mostly smaller pieces.

See gift cards.

It is emailed as soon as you buy it. If it hasn’t arrived after 15 minutes, check your spam folder.

You can print the PDF at home. For other printed options, please ask our team.

The gift card is valid for 12 months from purchase.
Use the gift card code to pay the deposit when booking online. Spend the remaining balance during your pottery painting visit. If you have an unused balance on a gift card purchased on our website, please let our team know before paying and show them your gift card. We’ll scan its QR code to apply the balance to your bill.
Can I add a personal message?

Yes. Add a short message and email the finished PDF to the recipient or print it and give it to them in person.

Can I redeem an unused Groupon or partner voucher for Namalujse Café?

Yes. Unused Namalujse Café coupons can be redeemed at Chick Ceramics Café, including Groupon, Wyjątkowy Prezent and Superprezenty vouchers.